Privacy Policy
Last updated: June 2025
At Swapzy, your privacy matters to us. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your personal data. By using the Swapzy app, you agree to the terms described in this policy.
1. Information We Collect
When you use Swapzy, we may collect the following types of information: • Account information: name, email address, phone number, and profile photo when you register. • Location data: your city or region to show you relevant nearby listings. You may also manually choose any location. • Listing content: photos, descriptions, and prices you upload when posting an item. • Usage data: how you interact with the app, search queries, swipe history, and liked listings. • Device information: device type, operating system, and app version for diagnostic purposes.
2. How We Use Your Information
We use the information we collect to: • Display localised listings based on your city or chosen location. • Enable communication between buyers and sellers through in-app chat and offers. • Personalise your experience and improve app performance. • Send you important notifications about your listings, offers, or account. • Detect and prevent fraudulent activity or policy violations. • Comply with legal obligations.
3. Sharing Your Information
We do not sell your personal data. We may share your information with: • Other users: your public profile, listing details, and messages you send to sellers. • Service providers: third-party partners who help us operate the app (e.g., cloud storage, analytics). They are bound by confidentiality agreements. • Legal authorities: when required by law, court order, or to protect the safety of our users.
4. Location Data
Swapzy uses your location to show listings near you. You can: • Allow precise GPS location for the best experience. • Manually select a different city or state at any time. • Revoke location permissions from your device settings at any point. We do not share your exact real-time location with other users.
5. Data Retention
We retain your personal data as long as your account is active. If you request deletion of your account, we will permanently delete your personal data within 30 days, except where we are required to retain it by law.
6. Security
We take appropriate technical and organisational measures to protect your data against unauthorised access, loss, or misuse. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
7. Children's Privacy
Swapzy is not intended for users under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us and we will delete it promptly.
8. Your Rights
You have the right to: • Access the personal data we hold about you. • Request correction of inaccurate information. • Request deletion of your account and associated data. • Withdraw consent for data processing at any time. To exercise any of these rights, please contact us at support@swapzy.app or use the Delete Account page.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes through the app or by email. Continued use of Swapzy after changes means you accept the updated policy.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at: Email: support@swapzy.app We aim to respond to all privacy-related enquiries within 72 hours.